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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christine Grenier

Christine Grenier

June 5, 2026

5  out of  5
rating by Christine Grenier
"Julie was the best I have ever worked with!! Amazing service"
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Kendra Neace

June 5, 2026

5  out of  5
rating by Kendra Neace
"Very easy to work with and saved me a good 800 in 6 months..if not more. I went from bare minimum coverage to full coverage and still saved almost 300$ a month! Very impressed and will stick with state farm i had progressive and was obviously being way over charged. Thank you Julie 😊"
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Diane Lynch

June 5, 2026

5  out of  5
rating by Diane Lynch
"Just signed up with State Farm insurance. Julie Jeffus helped us and made it so easy. She saved us a ton of money over our previous insurance company. Julie thank you so much, we’re going to take a second honeymoon!! Yea!!!"
We responded:
"Diane, thank you for taking the time to leave us a review! I'm so happy to hear that Julie made the process easy and helped you save money. Enjoy your second honeymoon! We're always happy to help if anything comes up."
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Alexis Seidler

June 5, 2026

5  out of  5
rating by Alexis Seidler
"Julie was very kind and helpful, explaining everything to me in detail. Answered all of my questions nicely and without hesitation. I would always want to speak with her for help."
We responded:
"Thank you, Alexis, for taking the time to leave us a review! I'm happy to hear that Julie was able to assist you so well and provide the detailed explanations you needed. We're glad to have her on our team. Feel free to reach out if you need anything else!"
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Jon Wright

June 5, 2026

5  out of  5
rating by Jon Wright
"Always extremely helpful and polite. It's really nice to have a local agent in Englewood."
We responded:
"Thank you, Jon! I'm glad to hear that you find our team helpful and polite. Being a local agent in Englewood is something we truly value, and we're happy to be here for you. Let us know if we can help with anything else!"
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Meah Brennan

June 4, 2026

5  out of  5
rating by Meah Brennan
"Jenna was amazing !"
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Thomas Zarse

June 4, 2026

5  out of  5
rating by Thomas Zarse
"Jenna was very helpful changing my coverage to reflect my current insurance needs. Tom Zarse"
We responded:
"Thank you for your review, Thomas! I'm happy to hear that Jenna was able to assist you with updating your coverage to better suit your needs. Our team is always here to help, so feel free to reach out if you need anything else. Thanks for choosing us!"
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Cynthia Jones

June 3, 2026

5  out of  5
rating by Cynthia Jones
"Amazing service, on time, polite, affordable…..🤗"
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Lynn Sabo

June 2, 2026

4  out of  5
rating by Lynn Sabo
"I have had nothing but kindness with them for over 10 years. They worked with me on every issue I had and asked always if there was anything else they could do for me. Their prices are more than fair and the only choice you should pick. They have been quick to answer any questions and I wouldn’t go anywhere else. Thankyou Mat Smith, you are the man. Everyone would be foolish to call anyone else. They will make you feel so comfortable that all you want is their priority. You’re missing out if you don’t at least call. Thankyou. Matt Smith for me and my mother while she was here. She wouldn’t go anywhere else. I learned from her. Mother knows best and she was right."
We responded:
"Lynn, thank you for your heartfelt feedback! I'm happy to hear that you and your mother have felt well taken care of over the years. It's wonderful to know that we provide fair pricing and attentive service have made a difference for you. If there's anything more we can do, just let us know. We're here for you!"
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Michelle Allen

June 2, 2026

5  out of  5
rating by Michelle Allen
"Easy to work with and quick return call!"
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Bert Messenbaugh

June 1, 2026

5  out of  5
rating by Bert Messenbaugh
"Julie was terrific , knowledgeable, extremely polite, and very easy to work with. Five stars"
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A S

June 1, 2026

5  out of  5
rating by A S
"Very good cost and well comunica"
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Jeffrey Nolette

May 22, 2026

5  out of  5
rating by Jeffrey Nolette
"It went very well. Thank you Jeff Nolette."
We responded:
"Thank you, Jeffrey! I'm happy to hear that everything went smoothly for you. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
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Jason Wilking

May 15, 2026

5  out of  5
rating by Jason Wilking
"Absolutely wonderful person and couldn't be happier with the service provided"
We responded:
"Thank you, Jason! I'm really happy to hear that you're satisfied with the service. It's always our aim to provide a great experience. If you ever need anything else, feel free to reach out!"
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Steve Thompson

May 15, 2026

5  out of  5
rating by Steve Thompson
"I just spoke with Julie Jeffus with Matt Smith's team, about selling a '24 car and purchasing a '26 car. She made the monetary adjustments for our new vehicle, and sent a copy of our new insurance data to my email, as well as sending a hard copy to our regular mail that we will soon receive. Sure appreciated her quick and efficient response. Steve Thompson"
We responded:
"Thank you, Steve, for sharing your experience! I'm glad to hear that Julie was able to assist you with your new mileage estimates. It's wonderful to know that you and your wife have appreciated the service from our team over the years. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Trent Verley

May 14, 2026

5  out of  5
rating by Trent Verley
"An absolute pleasure to work with. I should have switched to State Farm years ago."
We responded:
"Thank you, Trent! I'm happy to hear that working with us has been a pleasure for you. We're committed to providing excellent service, and it's great to know you're satisfied. If you ever need anything, feel free to reach out!"
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mike coin

May 13, 2026

5  out of  5
rating by mike coin
"Very helpful and friendly your the best"
We responded:
"Thank you, Mike! I'm happy to hear that you found our service helpful and friendly. Your support means a lot to us. Let us know if there's anything else we can do for you!"
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Liana I

May 13, 2026

5  out of  5
rating by Liana I
"Julie was wonderful to work with! She was so helpful, took the time to answer all of my questions and addressed any concerns I had. I love working with her!"
We responded:
"Thank you, Liana! I'm happy to hear that Julie was able to assist you so effectively. We appreciate your kind words and are grateful for your trust in our team. If you ever need anything else, feel free to reach out!"
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Chris Keppler

May 11, 2026

5  out of  5
rating by Chris Keppler
"Julie Jeffus and the team at the Matt Smith Agency provided excellent advice on transferring my State Farm insurance policies to my new home in Florida. I highly recommend this agency."
We responded:
"Thank you, Chris! I'm happy to hear that Julie and our team were able to assist you with transferring your policies smoothly. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Neal

May 11, 2026

5  out of  5
rating by Neal
"Friendly and helpful. Pleasure doing business with."
We responded:
"Thank you, Neal! I'm happy to hear that you found our service friendly and helpful. It's a pleasure to have you as a customer. Let us know if there's anything else we can assist you with!"
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Hailey Harris

May 11, 2026

5  out of  5
rating by Hailey Harris
"Julie has been amazing through our move to Florida. Took time out of her busy day to go through quotes, explanations and was very personable with me. Always is a pleasure speaking to her on the phone, she definitely deserves a raise for her work!"
We responded:
"Thank you for your wonderful feedback, Hailey! I'm delighted to hear that Julie made your move to Florida smoother and provided such personable service. I'll be sure to pass along your kind words to her. If you need anything else, feel free to reach out!"
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Jim Feniello

May 11, 2026

5  out of  5
rating by Jim Feniello
"I was moving to FL and checking in on insurance costs. I contacted a few places and Jenna was super responsive and helpful, along with the State Farm rates were better than I expected. Any questions I had were answered, and everything was easily set up remotely."
We responded:
"Thank you, Jim! I'm happy to hear that Jenna was able to assist you so effectively and that our rates met your expectations. It's great to know that the process was smooth for you, even from a distance. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Roseanne Young (Roe)

Roseanne Young (Roe)

May 11, 2026

5  out of  5
rating by Roseanne Young (Roe)
"Alyssa was berry professional & helpful!"
We responded:
"Thank you for your review, Roseanne! I'm glad to hear that Alyssa provided you with professional and helpful service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Jaclyn Velez

May 8, 2026

5  out of  5
rating by Jaclyn Velez
"Julie Jeffus reached out to us randomly to let us know auto rates had recently dropped and asked if she could quote us for our 2 vehicles. I agreed, not expecting much of a savings. I was SHOCKED when she came back with a quote that was NEARLY $200 LESS PER MONTH and had better coverage than what we currently had with GEICO. We moved forward with binding the policy immediately. I'm so grateful that Julie took the initiative to contact us because it's highly unlikely I would have reached out on my own. Because of Julie our family is in a better place financially. ❤️"
We responded:
"Thank you for sharing your experience, Jaclyn! I'm delighted to hear that Julie was able to assist you with such a significant savings and improved coverage. It's wonderful to know that her proactive approach made a positive impact on your family's financial situation. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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joyce scherrer

May 1, 2026

5  out of  5
rating by joyce scherrer
"Jenna is always so helpful !"
We responded:
"Thank you for the 5 star review. We truly appreciate it! "