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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of r s

r s

October 17, 2025

5  out of  5
rating by r s
"Great service team!"
We responded:
"Thank you, r s! I'm happy to know you appreciated our service team. We're committed to providing excellent support. Let us know if there's anything else we can assist you with!"
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Denice Caffey

October 17, 2025

5  out of  5
rating by Denice Caffey
"Great Customer Service-Julie Jeffus is Amazing"
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Toby Bond

October 17, 2025

4  out of  5
rating by Toby Bond
"Great service - always very helpful. Staff is great and a pleasure to work with."
We responded:
"Thank you, Toby! I'm happy to hear that you find our service helpful and enjoy working with our team. We appreciate your feedback and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
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Tee Makarov

October 17, 2025

5  out of  5
rating by Tee Makarov
"Great company to work with. Used them since the 1970s. Competitive pricing."
We responded:
"Thank you, Tee, for your wonderful feedback! I'm happy to know you've been with us since the 1970s and appreciate our competitive pricing. Your loyalty means a lot to us. If there's anything else you need, feel free to reach out anytime!"
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Brent Ortigoza (Tower Investment Homes)

October 17, 2025

5  out of  5
rating by Brent Ortigoza (Tower Investment Homes)
"I’ve had an excellent experience with Matt Smith State Farm. From the very beginning, (over a decade) the team (especially Jenna) has been professional, knowledgeable, and genuinely caring. They take the time to explain options clearly, answer questions thoroughly, and make sure I feel confident in my coverage. What really stands out is the personal attention—I never feel like just another number. Whether it’s helping with a policy change, walking me through coverage details, or just checking in, they go above and beyond. I highly recommend Matt Smith State Farm to anyone looking for an agent who combines expertise with great customer service."
We responded:
"Thank you, Brent, for sharing your wonderful experience with us! I'm so happy to hear that Jenna and the team have been able to provide you with the professional and caring service you deserve over the years. Your recommendation means a lot, and we're committed to maintaining that personal touch you value. If there's anything else we can assist you with, just let us know! Brent, I appreciate your loyalty to me for some many years. We've been through it all!"
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Wes Hamilton

October 17, 2025

5  out of  5
rating by Wes Hamilton
"I recently moved to FL and needed help with auto insurance. Jenna at Matt Smith State Farm was very helpful in getting me set up. She got me just what I needed and the quote was the best of several that I received in FL."
We responded:
"Wes, thank you for sharing your experience! I'm happy to hear that Jenna was able to assist you with your auto insurance needs and provide a competitive quote. We’re always here to help with any questions or future needs you might have!"
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IQ Real Estate

October 17, 2025

5  out of  5
rating by IQ Real Estate
"Efficient professional service!"
We responded:
"Thank you, IQ Real Estate, for your feedback! I'm happy to know you found our service efficient and professional. If you ever need assistance, feel free to reach out. We’re here to help!"
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Terri Powell

October 16, 2025

5  out of  5
rating by Terri Powell
"Professional patient and prompt satisfaction!!"
We responded:
"Thank you, Terri! I'm happy to hear that you found our service professional and prompt. Your satisfaction is our priority. Let us know if there's anything else we can assist you with!"
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Richard Hugger

October 16, 2025

5  out of  5
rating by Richard Hugger
"Great!"
We responded:
"Thank you, Richard! I'm happy to know you had a great experience with us. If there's anything else you need, feel free to reach out."
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arielle monaghan

October 16, 2025

5  out of  5
rating by arielle monaghan
"Absolutely incredible customer service— Jenna made me feel like a friend not just a customer. So thankful to have switched & also saved $200+!! Amazing thank you!"
We responded:
"Arielle, thank you for your wonderful feedback! I'm so happy to hear that Jenna made you feel welcome and that you were able to save money. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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2 Dummies World Wide

October 13, 2025

5  out of  5
rating by 2 Dummies World Wide
"Great company! Julie was amazing, she completed my request in record time! Thank you!"
We responded:
"Thank you, 2 Dummies World Wide! I'm glad you're happy with our company. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Mark Cox

October 10, 2025

5  out of  5
rating by Mark Cox
"Julie is a very helpful agent. Great customer service"
We responded:
"Thank you, Mark! I'm happy you appreciated our customer service. We aim to provide the best experience possible. Let us know if there's anything else we can assist you with!"
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James

October 10, 2025

5  out of  5
rating by James
"I want to give a huge shoutout to Julie at Matt Smith State Farm Insurance! I've been with them for years, and she's always been so helpful, friendly, and professional every time I've needed assistance. The whole team provides top-notch service, and I couldn't be happier with my experience. I'm very satisfied and highly recommend them to anyone looking for reliable, trustworthy insurance and great customer care!"
We responded:
"Thank you, James! I'm glad to hear about your positive experience with Julie and our team. We strive to provide the best service possible, and it's wonderful to know we’ve met your expectations. If you ever need anything else, feel free to reach out. Thanks for recommending us!"
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quang ha

October 9, 2025

5  out of  5
rating by quang ha
"Kayla is a great insurance agent. She works hard at making sure all your needs are met. She gets back to you quickly whenever you have a question."
We responded:
"Quang, thank you for your wonderful feedback! I'm happy to hear that Kayla has been attentive and responsive to your needs. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. If you need anything else, feel free to reach out!"
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Vince Pultorak

October 8, 2025

5  out of  5
rating by Vince Pultorak
"Excellent service and very responsive!"
We responded:
"Thank you, Vince! I'm happy to know you received excellent service and found our team responsive. We’re always here to assist you with any insurance needs. Thanks for choosing us!"
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Kathryn Bryant

October 8, 2025

5  out of  5
rating by Kathryn Bryant
"Julie was absolutely wonderful to work with. Answered all my questions and even gave me information I didn’t know I needed."
We responded:
"Thank you, Kathryn! I'm happy to hear that Julie provided you with such helpful service. Our team is dedicated to ensuring you have all the information you need. If there's anything else we can assist you with, feel free to reach out!"
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Tom Sherman

October 7, 2025

5  out of  5
rating by Tom Sherman
"All people involved are great to deal with awesome people"
We responded:
"Thank you, Tom, for sharing your positive experience! I'm glad to hear that Kayla and the team made a great impression. We're here to help with any insurance needs you may have, so feel free to reach out anytime!"
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William Buckley

October 6, 2025

5  out of  5
rating by William Buckley
"]always helpfully. Best around."
We responded:
"Thank you, William! I'm happy to know you find our service helpful. Your support means a lot to us. Let us know if there's anything else we can do for you!"
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Carolyn Martin

October 6, 2025

5  out of  5
rating by Carolyn Martin
"Wonderful service!! We were able to get a cheaper price for our insurance with more coverage. All of the staff has been super helpful, knowledgeable and a pleasure to work with! Thank you all so much, I know we made a good choice switching to State Farm and working with Matt Smith and his team!"
We responded:
"Thank you, Carolyn! I'm so happy to hear that you found our service wonderful and that we could offer you a better price with more coverage. Our team takes pride in being helpful and knowledgeable, and it's great to know you feel you made the right choice with us. Let us know if there's anything else we can assist you with!"
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Julio Montanez

October 2, 2025

5  out of  5
rating by Julio Montanez
"Haley answered my question promptly so I could get my insurance paid right away"
We responded:
"Thank you, Julio! I'm happy to hear that Haley was able to assist you quickly with your insurance payment. Our team is dedicated to providing efficient service. If you have any more questions or need further assistance, feel free to reach out!"
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Benjamin Russakoff

October 2, 2025

5  out of  5
rating by Benjamin Russakoff
"Very nice office to do business with."
We responded:
"Thank you, Benjamin! I'm happy to hear you find our office a pleasant place to do business. We’re committed to providing a great experience for all our customers. If you ever need anything, feel free to reach out!"
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David Noe

October 1, 2025

5  out of  5
rating by David Noe
"Very positive experience with this business !"
We responded:
"Thank you, David! I'm happy you had a positive experience with us. Our team is dedicated to providing excellent service, and your feedback means a lot. If you ever need assistance, feel free to reach out!"
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Chase Phillips

October 1, 2025

5  out of  5
rating by Chase Phillips
"Thanks for the smooth process with changing insurance policies"
We responded:
"Thank you, Chase! I'm glad to hear that the process of changing insurance policies went smoothly for you. Our office is committed to making transitions as easy as possible. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Anna M

October 1, 2025

5  out of  5
rating by Anna M
"Jenna and team at Matt Smith are great. Very efficient and professional, especially Jenna. Thank you for all your help!"
We responded:
"Thank you, Anna! I'm happy to hear that Jenna and the team provided efficient and professional service. We appreciate your kind words and are here for any assistance you might need in the future. Let us know if there's anything else we can do for you!"
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Cheryl D

September 30, 2025

5  out of  5
rating by Cheryl D
"Always responds and answers questions right away. Everyone in the office is super nice."
We responded:
"Thank you, Cheryl! I'm happy to know that our team is responsive and helpful. We appreciate your kind words about our office! If you ever have more questions or need assistance, feel free to reach out."