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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jason Wilking

Jason Wilking

May 15, 2026

5  out of  5
rating by Jason Wilking
"Absolutely wonderful person and couldn't be happier with the service provided"
We responded:
"Thank you, Jason! I'm really happy to hear that you're satisfied with the service. It's always our aim to provide a great experience. If you ever need anything else, feel free to reach out!"
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Steve Thompson

May 15, 2026

5  out of  5
rating by Steve Thompson
"I just spoke with Julie Jeffus with Matt Smith's team, about selling a '24 car and purchasing a '26 car. She made the monetary adjustments for our new vehicle, and sent a copy of our new insurance data to my email, as well as sending a hard copy to our regular mail that we will soon receive. Sure appreciated her quick and efficient response. Steve Thompson"
We responded:
"Thank you, Steve, for sharing your experience! I'm glad to hear that Julie was able to assist you with your new mileage estimates. It's wonderful to know that you and your wife have appreciated the service from our team over the years. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Trent Verley

May 14, 2026

5  out of  5
rating by Trent Verley
"An absolute pleasure to work with. I should have switched to State Farm years ago."
We responded:
"Thank you, Trent! I'm happy to hear that working with us has been a pleasure for you. We're committed to providing excellent service, and it's great to know you're satisfied. If you ever need anything, feel free to reach out!"
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mike coin

May 13, 2026

5  out of  5
rating by mike coin
"Very helpful and friendly your the best"
We responded:
"Thank you, Mike! I'm happy to hear that you found our service helpful and friendly. Your support means a lot to us. Let us know if there's anything else we can do for you!"
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Liana I

May 13, 2026

5  out of  5
rating by Liana I
"Julie was wonderful to work with! She was so helpful, took the time to answer all of my questions and addressed any concerns I had. I love working with her!"
We responded:
"Thank you, Liana! I'm happy to hear that Julie was able to assist you so effectively. We appreciate your kind words and are grateful for your trust in our team. If you ever need anything else, feel free to reach out!"
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Jeffrey Nolette

May 11, 2026

5  out of  5
rating by Jeffrey Nolette
"It went very well. Thank you Jeff Nolette."
We responded:
"Thank you, Jeffrey! I'm happy to hear that everything went smoothly for you. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
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Chris Keppler

May 11, 2026

5  out of  5
rating by Chris Keppler
"Julie Jeffus and the team at the Matt Smith Agency provided excellent advice on transferring my State Farm insurance policies to my new home in Florida. I highly recommend this agency."
We responded:
"Thank you, Chris! I'm happy to hear that Julie and our team were able to assist you with transferring your policies smoothly. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Neal

May 11, 2026

5  out of  5
rating by Neal
"Friendly and helpful. Pleasure doing business with."
We responded:
"Thank you, Neal! I'm happy to hear that you found our service friendly and helpful. It's a pleasure to have you as a customer. Let us know if there's anything else we can assist you with!"
Profile photo of Hailey Harris

Hailey Harris

May 11, 2026

5  out of  5
rating by Hailey Harris
"Julie has been amazing through our move to Florida. Took time out of her busy day to go through quotes, explanations and was very personable with me. Always is a pleasure speaking to her on the phone, she definitely deserves a raise for her work!"
We responded:
"Thank you for your wonderful feedback, Hailey! I'm delighted to hear that Julie made your move to Florida smoother and provided such personable service. I'll be sure to pass along your kind words to her. If you need anything else, feel free to reach out!"
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Jim Feniello

May 11, 2026

5  out of  5
rating by Jim Feniello
"I was moving to FL and checking in on insurance costs. I contacted a few places and Jenna was super responsive and helpful, along with the State Farm rates were better than I expected. Any questions I had were answered, and everything was easily set up remotely."
We responded:
"Thank you, Jim! I'm happy to hear that Jenna was able to assist you so effectively and that our rates met your expectations. It's great to know that the process was smooth for you, even from a distance. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Roseanne Young (Roe)

May 11, 2026

5  out of  5
rating by Roseanne Young (Roe)
"Alyssa was berry professional & helpful!"
We responded:
"Thank you for your review, Roseanne! I'm glad to hear that Alyssa provided you with professional and helpful service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Jaclyn Velez

May 8, 2026

5  out of  5
rating by Jaclyn Velez
"Julie Jeffus reached out to us randomly to let us know auto rates had recently dropped and asked if she could quote us for our 2 vehicles. I agreed, not expecting much of a savings. I was SHOCKED when she came back with a quote that was NEARLY $200 LESS PER MONTH and had better coverage than what we currently had with GEICO. We moved forward with binding the policy immediately. I'm so grateful that Julie took the initiative to contact us because it's highly unlikely I would have reached out on my own. Because of Julie our family is in a better place financially. ❤️"
We responded:
"Thank you for sharing your experience, Jaclyn! I'm delighted to hear that Julie was able to assist you with such a significant savings and improved coverage. It's wonderful to know that her proactive approach made a positive impact on your family's financial situation. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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joyce scherrer

May 1, 2026

5  out of  5
rating by joyce scherrer
"Jenna is always so helpful !"
We responded:
"Thank you for the 5 star review. We truly appreciate it! "
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Christine Martinello

April 30, 2026

5  out of  5
rating by Christine Martinello
"Simply amazing."
We responded:
"Thank you, Christine! I'm happy to know you had an amazing experience with us. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Profile photo of MICHAEL MEAGHER

MICHAEL MEAGHER

April 29, 2026

5  out of  5
rating by MICHAEL MEAGHER
"Julie is Awesome!!! Rates are Awesome too!"
We responded:
"Thank you, Michael! I'm so happy to hear that you had a great experience with Julie and found our rates to be excellent. We appreciate your feedback and are here if you need anything else!"
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Randall Lyons

April 27, 2026

5  out of  5
rating by Randall Lyons
"Such a pleasant person to work with. Looking forward to being a customer for a long time."
We responded:
"Thank you, Randall! I'm happy to hear that you had a pleasant experience. We're committed to providing excellent service and look forward to having you as a valued customer for many years. Let us know if there's anything else we can assist you with!"
Profile photo of Peg Thornby

Peg Thornby

April 26, 2026

5  out of  5
rating by Peg Thornby
"Quick and efficient service and communication."
We responded:
"Thank you, Peg! I'm happy you found our service quick and efficient. We aim to make communication as smooth as possible for our customers. Let us know if there's anything else we can assist you with!"
Profile photo of Wilhelm W. Kohl

Wilhelm W. Kohl

April 23, 2026

5  out of  5
rating by Wilhelm W. Kohl
"Julie Jeffus was helpful on the phone for sure! She certainly deserves a 5 star rating."
We responded:
"Thank you, Wili! I'm happy to know you had a positive experience with our office. We’re committed to providing excellent service and are here for any of your insurance needs. Let us know if there's anything else we can do for you, my friend. Cheers!"
Profile photo of Julie Frazier

Julie Frazier

April 21, 2026

5  out of  5
rating by Julie Frazier
"She was very knowledgeable and positive!"
We responded:
"Thank you, Julie! I'm happy to hear that you found our team knowledgeable and positive. We strive to provide the best service possible. If you need anything else, feel free to reach out!"
Profile photo of Chelsea Schulte

Chelsea Schulte

April 16, 2026

5  out of  5
rating by Chelsea Schulte
"Julie did a wonderful job getting us quotes for multiple insurances. She was very friendly, knowledgeable, and easy to work with!"
We responded:
"Thank you, Chelsea! I'm happy to hear that Julie provided you with excellent service and made the process smooth and pleasant. Our team is dedicated to offering friendly and knowledgeable assistance. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Claudia Rosner

April 15, 2026

5  out of  5
rating by Claudia Rosner
"Julie could not have been more helpful to me. She was so polite and courteous and I couldn’t have asked for a better rep to help me. I would do business with Matt’s office for all your insurance needs!"
We responded:
"Thank you, Claudia! I'm happy to hear that Julie provided such helpful and courteous service. We appreciate your trust in Matt's office for your insurance needs. Let us know if there's anything else we can assist you with!"
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Rockford Cheerleading

April 15, 2026

5  out of  5
rating by Rockford Cheerleading
"Julie was absolutely phenomenal! I couldn’t have been more pleased!!!"
We responded:
"Thank you, Rockford Cheerleading! I'm glad to hear that Julie provided such outstanding service. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"
Profile photo of Jeff Vaught

Jeff Vaught

April 14, 2026

5  out of  5
rating by Jeff Vaught
"Very happy with the services provided. First class."
We responded:
"Thank you, Jeff! I'm glad to hear you're satisfied with our services and appreciate your kind words about our first-class service. If there's anything else we can do for you, just let us know. Thanks for choosing us!"
Profile photo of Tom Kilner

Tom Kilner

April 13, 2026

5  out of  5
rating by Tom Kilner
"Julie was very helpful and professional. She was able to answer all of my questions."
We responded:
"Julie is great and I'm lucky to have her as part of our team here. We appreciate the kind review and for your trust in our agency "
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Brett Czarnecki

April 7, 2026

5  out of  5
rating by Brett Czarnecki
"Julie with State Farm has always helped above and beyond with any of my questions or concerns and has given prompt service. It’s the reason I stay with State Farm thank you, Julie"
We responded:
"Thank you, Brett! I'm happy to hear that Julie has been providing exceptional service and addressing all your questions and concerns promptly. It's wonderful to know that her dedication is a key reason for your continued trust in us. We appreciate your loyalty and are here for any future needs!"