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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of diane griffie

diane griffie

July 16, 2025

5  out of  5
rating by diane griffie
"Moved everything along and efficiently."
We responded:
"Thank you, Diane! I'm happy to hear that everything was handled efficiently for you. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
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Monica Citrullo

July 15, 2025

5  out of  5
rating by Monica Citrullo
"Julie did a fantastic job answering all my questions about my travel trailer coverage! Thanks Julie!"
We responded:
"Monica, thank you for your wonderful feedback! I'm delighted to hear that Julie was able to assist you with your travel trailer coverage questions. We appreciate your trust in us. Let us know if there's anything else we can do for you!"
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Rebecca of Venice

July 15, 2025

5  out of  5
rating by Rebecca of Venice
"Jenna and the team is always responsive to what I need. If Jenna is not available then someone else helps me. Very good team, Matt"
We responded:
"Thank you for your review, Rebecca! I'm happy to hear that Jenna and the team are consistently responsive to your needs. It's great to know that our team is always ready to assist you. We appreciate your feedback and look forward to continuing to serve you. Let us know if there's anything else we can do for you!"
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jenny spees

July 15, 2025

5  out of  5
rating by jenny spees
"Polite friendly and returns your message very quickly!"
We responded:
"Thank you for your review, Jenny! I'm happy to hear that you found our service polite and friendly. Quick communication is important to us, and I'm glad we could meet your expectations. Let us know if there's anything else we can assist you with!"
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Kandi Grimm

July 15, 2025

5  out of  5
rating by Kandi Grimm
"Very helpful and mindful of needs!😃"
We responded:
"Thank you for your review, Kandi! I'm happy to know you found our service helpful and attentive to your needs. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
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keith orlick

July 14, 2025

5  out of  5
rating by keith orlick
"It was a pleasure dealing with Matt Smith ins. And Julie was wonderful, to talk with she is great."
We responded:
"Thank you for your review, Keith! I'm happy to hear that you had a positive experience with our office. Julie is indeed a valuable part of our team, and I'm glad she made your interaction enjoyable. If you need anything else, feel free to reach out!"
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Jamie Bemelen

July 11, 2025

5  out of  5
rating by Jamie Bemelen
"I worked with Kayla she was attentive to my needs and took the time to explain the medical coverage that I had questions on. She made adjustments to my quote and responded to my inquiries in a very timely manner. Overall excellent customer service."
We responded:
"Thank you for your review, Jamie! I'm happy to hear that Kayla provided you with excellent service and addressed your questions about medical coverage so thoroughly. It's great to know she was attentive and responsive to your needs. If there's anything else we can assist you with, feel free to reach out!"
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James Sterlace

July 9, 2025

5  out of  5
rating by James Sterlace
"Matt Smith State Farm has been with me for many years now and has been a pleasure to work with, especially Julie. She is amazing. I can’t say enough about her. I would highly recommend this company if you’re looking for any type of Insurance."
We responded:
"Thank you, James! I'm happy to hear that you've had such a positive experience with our office over the years. Julie is indeed fantastic, and I'm glad she has been able to assist you so well. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Gary Nelson

July 7, 2025

5  out of  5
rating by Gary Nelson
"This agency has been great to work with in every way. However, States Farm has been going up at a horrendous rate. Perhaps every auto insurance company is the same now???"
We responded:
"Thank you for your review, Gary! I'm happy to hear you've had a positive experience with our office. I understand your concerns about rate increases, and I'm here to help you explore any available options. Feel free to reach out if you have any questions or need further assistance!"
Profile photo of AmyJoy “AJ” Cervello

AmyJoy “AJ” Cervello

July 3, 2025

5  out of  5
rating by AmyJoy “AJ” Cervello
"Julie greeted me pleasenly, and immediately took care of my business. She even took an interest in my current situation, and gave me some wonderful ideas. 6 stars if it were available."
We responded:
"Thank you for your review, AmyJoy! I'm delighted to hear that Julie made such a positive impact during your visit. It's wonderful that she was able to assist you and offer valuable suggestions. We appreciate your feedback and look forward to helping you again in the future. Let us know if there's anything else we can do for you!"
Profile photo of Mark Cox

Mark Cox

July 3, 2025

5  out of  5
rating by Mark Cox
"Great customer service"
We responded:
"Thank you, Mark! I'm happy you appreciated our customer service. We aim to provide the best experience possible. Let us know if there's anything else we can assist you with!"
Profile photo of Suzanne Park

Suzanne Park

July 2, 2025

5  out of  5
rating by Suzanne Park
"Jenna is great to work with. Everytime. Makes it easy."
We responded:
"Thank you for your review, Suzanne! I'm happy to hear that Jenna consistently provides you with such a positive experience. Making things easy for our customers is what we strive for. If you ever need anything else, feel free to reach out!"
Profile photo of Keith Bryan

Keith Bryan

July 1, 2025

5  out of  5
rating by Keith Bryan
"Julie was the sweetest lady.very nice to talk with"
We responded:
"Thank you for your review, Keith! I'm happy to hear that Julie made such a positive impression. We appreciate your feedback and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Carol Lawton

Carol Lawton

July 1, 2025

5  out of  5
rating by Carol Lawton
"Always a positive experience working with this agency. Staff is always knowledgeable and helpful"
We responded:
"Thank you for your review, Carol! I'm happy to hear that you've consistently had positive experiences with our team. Our knowledgeable and helpful staff is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
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Iris Beaugrand

June 30, 2025

5  out of  5
rating by Iris Beaugrand
"Good price and I am very happy with service!"
We responded:
"Thank you, Iris! I'm glad to hear you're satisfied with our service and pricing. If you have any questions or need assistance in the future, feel free to reach out. We’re here to help!"
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rj thompson

June 27, 2025

5  out of  5
rating by rj thompson
"Very quick and helpful"
We responded:
"Thank you, RJ Thompson! I'm happy to know you found our service quick and helpful. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Craig Raybuck

Craig Raybuck

June 25, 2025

5  out of  5
rating by Craig Raybuck
"Needed insurance for a street legal golf cart. Jenna, in Matt’s office, gave me several solid options. Easy to work with and process was seamless."
We responded:
"Thank you for your review, Craig! I'm happy to hear that Jenna was able to provide you with great options for your street legal golf cart insurance. We strive to make the process as smooth as possible for our customers. If you have any more questions or need further assistance, feel free to reach out anytime!"
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STACEY WATHEN

June 25, 2025

5  out of  5
rating by STACEY WATHEN
"Awesome customer service! They are always so friendly and helpful."
We responded:
"Thank you, Stacey! I'm happy to hear that you find our customer service friendly and helpful. We’re always here to assist you with any insurance needs!"
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Derek Hannon

June 23, 2025

5  out of  5
rating by Derek Hannon
"Moving to FL, Kayla was a pleasure to work with. Really appreciated her help would absolutely recommend!!!"
We responded:
"Thank you for your review, Derek! I'm happy to hear that Kayla made your move to Florida a smooth experience. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Allison Whitley

June 23, 2025

5  out of  5
rating by Allison Whitley
"Julie was super nice and helpful. Matt Smith and his team are the best and are always there to help!!"
We responded:
"Thank you, Allison! I'm happy to hear that you found our team helpful and kind. Matt and the team are dedicated to providing excellent service, and your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
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Cyn Beebe

June 18, 2025

5  out of  5
rating by Cyn Beebe
"I am a State Farm gal for over 40 years. Matt Smith's office is always helpful and kind - top notch!"
We responded:
"Thank you, Cyn, for your wonderful feedback! I'm happy to hear that you've had such a positive experience with our office over the years. We’re always here to help with any of your insurance needs!"
Profile photo of Mike C

Mike C

June 18, 2025

5  out of  5
rating by Mike C
"Julie really helped me save money on my car insurance. Thanks."
We responded:
"Thank you, Mike! I'm happy to hear that Julie was able to assist you with your car insurance savings. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Caitlin Gendron

Caitlin Gendron

June 18, 2025

5  out of  5
rating by Caitlin Gendron
"Julie Jeffus was an absolutely amazing agent! She answered all of my questions clearly and patiently, making the whole process easy and stress-free. You can tell she genuinely cares about helping people and goes above and beyond to make sure you feel confident in your decisions. I highly recommend working with her!"
We responded:
"Thank you for your wonderful feedback, Caitlin! I'm happy to hear that Julie made your experience easy and stress-free. Our team is dedicated to providing the best service, and it's great to know Julie went above and beyond for you. If you need anything else, feel free to reach out!"
Profile photo of Kyle Khune

Kyle Khune

June 18, 2025

5  out of  5
rating by Kyle Khune
"Julie is extremely knowledgeable and professional. Helps every time you need something. Would definitely recommend her to anyone!"
We responded:
"Thank you for your review, Kyle! I'm happy to hear that Julie's expertise and professionalism made a positive impact. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Thomas Zarse

Thomas Zarse

June 16, 2025

5  out of  5
rating by Thomas Zarse
"Jenna was very helpful changing my coverage to reflect my current insurance needs. Tom Zarse"
We responded:
"Thank you for your review, Thomas! I'm happy to hear that Jenna was able to assist you with updating your coverage to better suit your needs. Our team is always here to help, so feel free to reach out if you need anything else. Thanks for choosing us!"