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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Randy Bailin

November 13, 2025

5  out of  5
rating by Randy Bailin
"I’ve been dealing with Matt and his team for a number of years for my auto and home insurance. He is extremely responsive and takes care of business in a professional and customer focused way. I have referred others to his practice and they have been very pleased. I could not recommend him more highly."
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Darrell

November 13, 2025

5  out of  5
rating by Darrell
"I have been very happy with State Farm."
We responded:
"Thank you, Darrell! I'm glad to hear you're satisfied with our services at State Farm. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
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Joelle B

November 13, 2025

5  out of  5
rating by Joelle B
"Only the best for me in Englewood! Which why my insurance needs stay with Matt Smith at State Farm. Matt and his staff give the absolute best customer service you could ask for! As a former employee of State Farm I know how challenging it can be dealing with customers who are often upset or scared. Matt and his staff handle issues with graciousness while offering the best information they have on hand. Thanks you guys! Great job and keep it going! 🌞"
We responded:
"Joelle, thank you for your wonderful feedback! I'm grateful to have you and Jason as such loyal customers! Your experience as a former State Farm employee gives your words extra weight, and it means a lot to us. We’re committed to providing the best service possible and are always here to help with your insurance needs. You know how to reach us if you ever need anything :)"
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Teresa Bostic

November 13, 2025

5  out of  5
rating by Teresa Bostic
"Auto and Home Owners"
We responded:
"Thank you, Teresa! I'm happy to know you're satisfied with our auto and homeowners insurance services. Your support means a lot to us. If you ever have questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Anthony Ingino

November 13, 2025

5  out of  5
rating by Anthony Ingino
"I've been a client with Mat Smith for many years. I recently purchased a new vehicle in November 2025 and made contact with Julie at Matt Smith State Farm for the first time. Her years of experience in this industry was quite obvious. I couldn't have been better advised and pleased with my experience. Both Julie and Jenna made every effort to find additional discounts I qualified for, saving me on my premiums!"
We responded:
"Thank you, Anthony, for your wonderful feedback! I'm happy to hear that Julie and Jenna provided you with such excellent service and helped you find additional savings on your premiums. Your long-term relationship with us is truly valued. If you need anything else, feel free to reach out!"
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Stephen Fitzgerald

November 12, 2025

5  out of  5
rating by Stephen Fitzgerald
"Jenna provided fast and friendly advice for car insurance"
We responded:
"Stephen, thank you for your feedback! I'm happy to hear that Jenna was able to provide you with quick and friendly advice for your car insurance needs. Our team is dedicated to offering excellent service. If you have any more questions or need further assistance, feel free to reach out!"
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Bryan Gonzalez

November 8, 2025

5  out of  5
rating by Bryan Gonzalez
"Julie is the kindest in the company."
We responded:
"Thank you, Bryan! I'm happy to hear that Julie made such a positive impression. Our team is dedicated to providing exceptional service, and it's great to know Julie exemplifies that. If you need anything else, feel free to reach out!"
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Jon & Lee Hall

November 7, 2025

5  out of  5
rating by Jon & Lee Hall
"Julie is amazing! Thank you so much for your prompt customer service. We have been with this agency for many years and are very pleased."
We responded:
"Thank you, Jon & Lee Hall! I'm happy to hear that Julie provided you with such prompt service. It's wonderful to know you've been satisfied with our office for so many years. If there's anything else we can assist you with, just let us know!"
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Joel Greifzu

November 4, 2025

5  out of  5
rating by Joel Greifzu
"I have lived in this area my whole adult life. I graduated from Venice high School. I've obviously had multiple insurance carriers. I can tell you by far, Matt Smith's agency with State Farm is by far the best. The staff there is friendly. The corporate atmosphere of State Farm has been a breeze to deal with as well. If you're looking for insurance, please give these folks a try. You won't be disappointed."
We responded:
"Thank you, Joel, for sharing your experience! I'm so happy to hear that our team has made a positive impression and that you've found our service to be the best. We strive to create a friendly and easygoing environment for all our customers. If you ever need anything or have questions, feel free to reach out. Thanks for recommending us! See you on Bayshore!!"
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Angel Craig

November 4, 2025

5  out of  5
rating by Angel Craig
"Helpful, Friendly and easy to get started."
We responded:
"Angel, thank you for your wonderful feedback! I'm happy to know you found our service helpful and friendly. If you have any questions or need assistance in the future, feel free to reach out. We’re here to help!"
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Marie Patterson

November 4, 2025

5  out of  5
rating by Marie Patterson
"Matt Smith State Farm Insurance has been the best Insurance company to have ever dealt with in All my auto insurance experiences. Julie has answered all my questions and the whole office staff is always helpful to ease your mind about the coverage you have and any questions. They have been the best recommended insurance company business and wished all others would follow the same practice of excellent customer service."
We responded:
"Thank you, Marie! I'm happy to know you had a positive experience with our office. We’re committed to providing excellent service and are here for any of your insurance needs. Thanks for choosing us!"
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Anne Russell

October 31, 2025

5  out of  5
rating by Anne Russell
"We recently transferred from another company and were very happy with the rates, service and smooth tansition"
We responded:
"Anne, thank you for sharing your experience! I'm glad to hear that you were satisfied with the rates and service during your transition. Our office is here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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J D

October 31, 2025

5  out of  5
rating by J D
"Excellent insurance company. Customer Service outstanding and always there when you need them. Thanks for all you do."
We responded:
"Thank you, J D! I'm happy to know you find our customer service outstanding and reliable. We appreciate your support and are always here for any assistance you might need. Thanks for choosing us!"
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Paul Geisler

October 30, 2025

5  out of  5
rating by Paul Geisler
"Great service."
We responded:
"Thank you, Paul! I'm happy you had a great experience with our service. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
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Sig Powell

October 30, 2025

5  out of  5
rating by Sig Powell
"Had windshield damage on my RV from stone chips on our last trip. Called Matt Smith at State Farm Insurance and they gave me a number to call to get it fixed immediately. I am very satisfied with the fast service from this Insurance company."
We responded:
"Sig, thank you for sharing your experience! I'm happy to hear that you received prompt assistance with your windshield damage. Our office is dedicated to providing quick and efficient service. If you need anything else, feel free to reach out!"
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Sonny Thamer

October 29, 2025

5  out of  5
rating by Sonny Thamer
"Matt,Jenna,Kayla and Julie are absolutely exceptional!!! Do not look for Insurance anywhere but here!! Total family atmosphere!!"
We responded:
"Thank you so much, Sonny! I'm delighted to hear that Matt, Jenna, Kayla, and Julie made such a positive impression. We strive to create a welcoming and supportive environment for everyone. If you ever need anything else, feel free to reach out!"
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james carlson

October 28, 2025

5  out of  5
rating by james carlson
"I have been with this agency for 5 years. Always on top of their game!"
We responded:
"Thank you, James, for your loyalty over the past 5 years! I'm happy to know that our team consistently meets your expectations. Let us know if there's anything else we can do for you!"
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Wendy Dooley

October 27, 2025

5  out of  5
rating by Wendy Dooley
"Julie was incredibly nice and super helpful getting my policy and situation handled quickly and easily. The reason I use State Farm is because of the people like her!"
We responded:
"Thank you, Wendy! I'm happy to hear that Julie was able to assist you so effectively. Our team takes pride in providing excellent service, and it's wonderful to know that people like Julie make a difference. If you ever need anything else, feel free to reach out!"
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mike coin

October 27, 2025

5  out of  5
rating by mike coin
"Very helpful and friendly your thef best"
We responded:
"Thank you, Mike! I'm happy to hear that you found our service helpful and friendly. Your support means a lot to us. Let us know if there's anything else we can do for you!"
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kathy darrah

October 24, 2025

5  out of  5
rating by kathy darrah
"Julie was extremely polite, professional and Informative.."
We responded:
"Thank you for your review, Kathy! I'm happy to hear that Julie provided you with such a polite and informative experience. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Harold Jean

October 23, 2025

5  out of  5
rating by Harold Jean
"Thank you, Matt Smith you are a great agent you deserve 5 star just keep it up"
We responded:
"Harold, thank you for your kind words! I'm happy to know you appreciate the service. I'll continue to strive for excellence. If you ever need anything, feel free to reach out!"
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joy Vorkapic

October 21, 2025

5  out of  5
rating by joy Vorkapic
"I worked with Kayla. She was excellent! She provided great communication, also, prompt and kind."
We responded:
"Thank you, Joy! I'm happy to hear that Kayla provided excellent service with great communication. We appreciate your feedback and are here for any future insurance needs you might have. Thanks for choosing us!"
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r s

October 17, 2025

5  out of  5
rating by r s
"Great service team!"
We responded:
"Thank you, r s! I'm happy to know you appreciated our service team. We're committed to providing excellent support. Let us know if there's anything else we can assist you with!"
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Denice Caffey

October 17, 2025

5  out of  5
rating by Denice Caffey
"Great Customer Service-Julie Jeffus is Amazing"
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Toby Bond

October 17, 2025

4  out of  5
rating by Toby Bond
"Great service - always very helpful. Staff is great and a pleasure to work with."
We responded:
"Thank you, Toby! I'm happy to hear that you find our service helpful and enjoy working with our team. We appreciate your feedback and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"