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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wilhelm W. Kohl

Wilhelm W. Kohl

April 23, 2026

5  out of  5
rating by Wilhelm W. Kohl
"Julie Jeffus was helpful on the phone for sure! She certainly deserves a 5 star rating."
We responded:
"Thank you, Wili! I'm happy to know you had a positive experience with our office. We’re committed to providing excellent service and are here for any of your insurance needs. Let us know if there's anything else we can do for you, my friend. Cheers!"
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Julie Frazier

April 21, 2026

5  out of  5
rating by Julie Frazier
"She was very knowledgeable and positive!"
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Penny Anderson

April 21, 2026

5  out of  5
rating by Penny Anderson
"Jenna has been an amazing agent! She has responded to all my questions in a timely manner. Thank you Jenna for all your hard work."
We responded:
"Thank you, Penny! I'm happy to hear that Jenna has been so helpful and responsive to your questions. We appreciate your kind words and are grateful for your support. If you need anything else, feel free to reach out!"
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Leslie Ibarra

April 21, 2026

5  out of  5
rating by Leslie Ibarra
"Kelsey M was amazing to work with! She helped me with my policies, answered all my questions, and made the process simple and stress-free. The agency is always there when I need assistance. Great customer service!"
We responded:
"Thank you for your review, Leslie! Our team is dedicated to providing great customer service, and it's wonderful to know we're meeting your needs. If you ever need further assistance, feel free to reach out!"
Profile photo of Chelsea Schulte

Chelsea Schulte

April 16, 2026

5  out of  5
rating by Chelsea Schulte
"Julie did a wonderful job getting us quotes for multiple insurances. She was very friendly, knowledgeable, and easy to work with!"
We responded:
"Thank you, Chelsea! I'm happy to hear that Julie provided you with excellent service and made the process smooth and pleasant. Our team is dedicated to offering friendly and knowledgeable assistance. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Claudia Rosner

April 15, 2026

5  out of  5
rating by Claudia Rosner
"Julie could not have been more helpful to me. She was so polite and courteous and I couldn’t have asked for a better rep to help me. I would do business with Matt’s office for all your insurance needs!"
We responded:
"Thank you, Claudia! I'm happy to hear that Julie provided such helpful and courteous service. We appreciate your trust in Matt's office for your insurance needs. Let us know if there's anything else we can assist you with!"
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Rockford Cheerleading

April 15, 2026

5  out of  5
rating by Rockford Cheerleading
"Julie was absolutely phenomenal! I couldn’t have been more pleased!!!"
We responded:
"Thank you, Rockford Cheerleading! I'm glad to hear that Julie provided such outstanding service. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"
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Jeff Vaught

April 14, 2026

5  out of  5
rating by Jeff Vaught
"Very happy with the services provided. First class."
We responded:
"Thank you, Jeff! I'm glad to hear you're satisfied with our services and appreciate your kind words about our first-class service. If there's anything else we can do for you, just let us know. Thanks for choosing us!"
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Tom Kilner

April 13, 2026

5  out of  5
rating by Tom Kilner
"Julie was very helpful and professional. She was able to answer all of my questions."
We responded:
"Julie is great and I'm lucky to have her as part of our team here. We appreciate the kind review and for your trust in our agency "
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Brett Czarnecki

April 7, 2026

5  out of  5
rating by Brett Czarnecki
"Julie with State Farm has always helped above and beyond with any of my questions or concerns and has given prompt service. It’s the reason I stay with State Farm thank you, Julie"
We responded:
"Thank you, Brett! I'm happy to hear that Julie has been providing exceptional service and addressing all your questions and concerns promptly. It's wonderful to know that her dedication is a key reason for your continued trust in us. We appreciate your loyalty and are here for any future needs!"
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Shirley Starks

April 3, 2026

5  out of  5
rating by Shirley Starks
"Efficient and affordable!"
We responded:
"Thank you, Shirley! I'm happy to know you found our services efficient and affordable. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
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Zachary Arbour

April 2, 2026

5  out of  5
rating by Zachary Arbour
"Excellent service and the price was great! Highly recommend."
We responded:
"Thank you, Zachary! I'm happy to hear you were satisfied with our service and pricing. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Edythe Rooney

March 31, 2026

5  out of  5
rating by Edythe Rooney
"Did what she said she would for for me my form is back on the mail to your office."
We responded:
"Thank you, Edythe! I'm happy to know that you had a positive experience with our office. We appreciate your support and look forward to assisting you with any insurance needs you may have. Thanks for choosing us!"
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Steve Hunter

March 31, 2026

5  out of  5
rating by Steve Hunter
"We're pleased courteous and responsive."
We responded:
"Thank you, Steve! I'm happy to know you had a positive experience with our office. We’re committed to providing excellent service and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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joseph Lavin

March 30, 2026

5  out of  5
rating by joseph Lavin
"Great service from Jenna!"
We responded:
"Joseph, thank you for your feedback! I'm happy to hear that Jenna provided you with great service. Our team is dedicated to delivering excellent support. Let us know if there's anything else we can assist you with!"
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John Cleary

March 30, 2026

5  out of  5
rating by John Cleary
"Excellent customer service with personal care at the focal point and very timely results"
We responded:
"Thank you, John! I'm happy to know you appreciated the personal care and timely results from our team. Your satisfaction is our priority, and we're grateful for your feedback. Let us know if there's anything else we can assist you with!"
Profile photo of Heather Bevil

Heather Bevil

March 27, 2026

5  out of  5
rating by Heather Bevil
"Julie Jeffus has been such a blessing to my family. She has gone beyond her work scope to truly help my family get the best rates for our insurance. She's responsive, even after hours if needed, she always takes my calls and she thinks outside the box in every situation, constantly looking for a solution to anything I throw at her."
We responded:
"Thank you for your wonderful feedback, Heather! I'm so happy to hear that Julie has been such a great help to your family. Her dedication and creativity in finding solutions are truly valued by our team. If you ever need anything else, feel free to reach out!"
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Kathy Horvat

March 26, 2026

5  out of  5
rating by Kathy Horvat
"Alyssa was great help!!! Returned my call and quote and set up my new policy!!!! 5stars"
We responded:
"Thank you, Kathy! I'm happy to know Alyssa provided such helpful service by returning your call and setting up your new policy. We appreciate your feedback and are here if you need anything else!"
Profile photo of Kim Gurley

Kim Gurley

March 25, 2026

5  out of  5
rating by Kim Gurley
"Julie is amazing!! She’s very patient, answered all my questions and saved me about $2000. Thank you again for your help"
We responded:
"Thank you, Kim! I'm happy to hear about your positive experience with Julie. Her dedication to helping our customers is truly appreciated. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Kevin Johnson

Kevin Johnson

March 24, 2026

5  out of  5
rating by Kevin Johnson
"Polite, proficient and professional. Every interaction has always been extremely satisfying."
We responded:
"Thank you for your review, Kevin! I'm happy to know that you've found our interactions polite and professional. Your satisfaction is important to us, and we're here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Steve Bilodeau

March 24, 2026

5  out of  5
rating by Steve Bilodeau
"Jenna was a pleasure to work with, her knowledge of their product made switching to State Farm a seamless experience. Matt Smith you have a great team keep up the good work."
We responded:
"Thank you, Steve! I'm happy to hear that Jenna made your transition to State Farm so smooth. Our team is dedicated to providing knowledgeable and efficient service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Andrew McCarthy

March 23, 2026

5  out of  5
rating by Andrew McCarthy
"Easy and fast friendly service everytime we needed them."
We responded:
"Thank you, Andrew! I'm happy to know that you find our service easy and fast every time you need us. We appreciate your support and look forward to continuing to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Lynn Anderson

Lynn Anderson

March 19, 2026

5  out of  5
rating by Lynn Anderson
"Always kind, respectful and helpful. I am so pleased with this agency and every one of their representatives."
We responded:
"Thank you, Lynn! I'm happy to know that you find our team kind, respectful, and helpful. Your satisfaction with our service means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Pamela Cusano

Pamela Cusano

March 19, 2026

5  out of  5
rating by Pamela Cusano
"Julie is the best! Helpful, informative, pleasant and efficient."
We responded:
"Thank you for your wonderful feedback, Pamela! I'm so happy to hear that Julie provided you with such helpful and efficient service. Our team is dedicated to making your experience pleasant and informative. Let us know if there's anything else we can assist you with!"
Profile photo of Candace Henderson

Candace Henderson

March 19, 2026

5  out of  5
rating by Candace Henderson
"Always very helpful and polite"
We responded:
"Thank you, Candace! I'm happy to hear that you find our team helpful and polite. We’re committed to providing excellent service every step of the way. Let us know if there's anything else we can assist you with!"